My Home: a new way for you to manage your tenancy
Exciting news for you about the way you will soon be able to access our services! We’re launching your new resident services portal, “My Home”, and if you register quickly, you could win a prize.
You will be able to access your tenancy details, check your rent payments, follow progress on repairs and get the information that you need about your home at your convenience.
It means you’ll have more freedom in how you interact with us, and it means our staff will be able to spend more time with you when you need that extra bit of support over the phone.
To sign up, please complete the registration form, this will allow us to set up your personal access. You'll then receive instructions on what to do next.
The first 50 to register for the new portal will receive a £10 gift voucher. Everyone signing up before 1 September 2025 will be entered into prize draw to win £250.
Please see details in our news article.
Register now!
Car parking
You can request a parking permit through our online parking portal 
. You can also contact us f you have any questions or need a permit for a carer.
Our parking services are provided by UK Parking Control (UKPC).
Outreach & support
Life doesn’t always go as planned. Our Outreach and Support Team are here to help in practical ways that will enable to maintain your tenancy.
News
There are several ways to contact us. Our main phone number is 0300 131 7300. Our offices at 102 Blackstock Road, N4 2DR, are open Monday to Friday (excluding bank holidays) from 9am to 5pm for in-person visitors.