Strategic plan 2020-2025
Our vision is to create homes and communities where everyone can flourish. In 2025, we wanted to be viewed as a brilliant housing association by our residents, stakeholders, and staff.
- Our vision, values and strategic plan for the next five years (PDF, 1.6MB)
- 2025-2026 strategic plan extension (PDF 144KB)
Residents' newsletter
With our residents' email newsletter, you'll receive regular updates on what we are doing in your community, invites to events, and other helpful information to help you get the best out of your ISHA home.
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View recent issues of ISHA Update or sign up to get ISHA news direct to your inbox each month .
Resident Magazine
ISHAhome is your resident focused magazine covering news you can use and opportunities to get involved.
Have any questions about ISHAhome? Contact news@isha.co.uk.
Annual reports
We always welcome your feedback on our annual report. If you have any comment to make on our annual report, please let us know by emailing news@isha.co.uk.
- 2023-24 residents' annual report (PDF, 3.2mb)
- 2022-23 residents' annual report (PDF, 3.1mb)
- Vietnamese 2022-23 residents' annual report (PDF, 3.6mb)
- 2021-22 annual report (PDF, 694kb)
- 2020-21 residents' annual report (PDF, 4.6mb)
- 2020-21 annual report (PDF, 7mb)
- 2018-19 residents' annual report (PDF, 1.2mb)
Financial statements
We always welcome your feedback on our financial statements. If you have any comments to make, please email news@isha.co.uk.
In 2024-25, we focused on building safety, resident involvement and delivering improved services that better meet resident expectations. We also worked hard to strengthen our internal financial controls. Our work was recognised by the Regulator for Social Housing, and we are again graded G1 for governance.
2023-2024
2022-2023
- Islington and Shoreditch Housing Association Limited (ISHA) financial statements for the year ended 31 March 2023 (PDF, 1.2mb)
- Islington and Shoreditch Housing Association Limited (ISHA) financial statements for the year ended 31 March 2022 (PDF, 2.2mb)
2020-2021
- Islington and Shoreditch Housing Association Limited (ISHA) financial statements for the year ended 31 March 2021 (PDF, 4mb)
- Islington and Shoreditch Housing Association Limited (ISHA) financial statements for the year ended 31 March 2020 (PDF, 995kb)
Older financial statements
- Consolidated report and financial statement for the year ended 31 March 2018 (3.5mb)
- Lien Viet financial statement for the year ended 31 March 2018 (PDF, 2.1mb)
- Consolidated report and financial statement for the year ended 31 March 2017 (PDF, 6.2mb)
- Lien Viet financial statement for the year ended 31 March 2017 (2.6mb)
Complaints
We comply with the Housing Ombudsman's Statutory Complaint Handling Code and in line with reporting requirements, we have published our self-assessment against the code, our Annual Complaints Performance and Service Improvement Report, and the Board's response.
Are you looking for leaflets, guidance and information for tenants and residents? They're in the support hub section of this website.