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ISHA policies Download or print our policies. All policies are in the PDF format.

If someone comes to your door claiming to be from ISHA, please ask them to show you their ID. We always send out a message before we visit, so if you aren't expecting someone, don't let them in. If you're unsure if the person works for ISHA, call 0300 131 7300. 

Becoming an ISHA tenant How to Apply for Housing with ISHA You can become an ISHA customer by applying for housing through your local authority. We do not operate a waiting list for our homes, so if you want to become an ISHA customer, you will need to contact one of the Local Authorities below and register with them:London Borough of Hackney London Borough of Islington  London Borough of W...

What is Pride month? June is Pride Month, an annual celebration all about acceptance, equality, celebrating the work of LGBTQ+ people, and raising awareness of issues affecting the LGBTQ+ community.

The first issue of our new-look residents' magazine is packed with news, information and opportunities to get involved in our work and engage with your local community.

How do I report noise nuisance How to report noise nuisance We have a number of ways for you to contact us regarding noise nuisance: Telephone      During office hours (Monday to Friday 9am to 5pm) call 0300 131 7300.            Direct to one of our Tenancy Officers By emailing isha@isha.co.uk. Write to us ISHA, 102 Blackstock Road, London, N4 2DR.

ISHA Neighbourhood Services Officers act as custodians of ISHA’s neighbourhoods and buildings and ensure that day-to-day services are delivered well. Their role is to maintain the buildings and grounds to improve your neighbourhood’s attractiveness, cleanliness, and safety. An important part of this is carrying out site inspections.

How will ISHA deal with your ASB complaint? We will take your anti-social behaviour complaint seriously and we will assess if there is a case of anti-social behaviour or it is a case of everyday noise.To assess what action we will take our Housing Expert will talk to everybody named in your complaint; if you do not wish to be named we will treat your complaint confidentially. However, it may be h...

Thank you to everyone who entered our competition. Seeing so many lovely photos of your gardens, potted plants, and flowers was fantastic. There were four winners, each receiving a £50 Love2Shop voucher.

"My neighbour and I have been friends for 39 years. I always liked the family atmosphere and the nice tenants who lived in the area. I like Hackney. I love going on the high street and seeing how busy it is."