Help Us Improve
Tell us about your experience with ISHA.
How we will deal with your complaint
If this is the first time you have contacted us about something that has gone wrong, we will try to resolve at the first point of contact. If we can't resolve it straight away, we will assign it to a complaint handler and give it a reference number. The complaint handler will keep in contact with you until all your complaint has been solved. This will be used for reporting and analysis which help drive service improvements.
When you make a complaint, any compensation you qualify for will be sent to you automatically and confirmed in our response to you.