{"markup":"<p><span>ISHA's complaints panel is part of our new complaints policy. Led by residents, the panel will monitor the complaints ISHA receive and provide feedback on the quality and timeliness of our response to them. </span></p>","blocks":{"contentData":[],"settingsData":[]}}
Complaints Panel Aims and Membership
The complaints panel aims to ensure all complaints are handled fairly and in accordance with 
our complaints policy and guidance from the Ombudsman.
We are seeking three to seven residents to join
the complaints panel.
More information
For more information on the communications panel and other opportunities to get involved, see our 2021-2025 resident involvement strategy