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Islington and Shoreditch Housing Association (ISHA) is a community-based housing association managing over 2,500 affordable homes in North and East London. We are passionate about creating homes and communities where everyone can flourish. Our core values are Pride in Team ISHA, Respect for everyone, Trusted to make a difference, and Passionate commitment to customers.
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Understand and manage noise nuisance
The following information is provided to help you understand and manage noise nuisance:
When does noise become a nuisance?
How do I report noise nuisance?
What can I do if I am experiencing noise nuisance?
How will ISHA deal with my complaint?
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The law on data protection requires that we process your personal data fairly and transparently. Your data will be secure and confidential at all times. We will not disclose your information to third parties for marketing purposes. All personal information is only held as long as necessary or as required by law.
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The law on data protection requires that we process your personal data fairly and transparently. Your data will be secure and confidential at all times. We will not disclose your information to third parties for marketing purposes. All personal information is only held as long as necessary or as required by law.
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The law on data protection requires that we process your personal data fairly and transparently. Your data will be secure and confidential at all times. We will not disclose your information to third parties for marketing purposes. All personal information is only held as long as necessary or as required by law.
We're Here to Help
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Temporary Support Services for ISHA Customers
We offer temporary support to ISHA customers to help them maintain their accommodation and independence, improve their well-being and remain safe. This may include help with:
- Financial issues such as budgeting, debts and rent arrears; benefit and charitable grant applications; and accessing local food banks
- Housing and tenancy issues such as dealing with anti-social behaviour or domestic violence; rent arrears and repairs; setting up home, arranging adaptations if you have a disability or finding more suitable housing
- Finding social activities and building support networks
- Accessing specialist services such as occupational therapy, mental health services or drug and alcohol support
- Finding work or training
How do I get support?
Contact ISHA on 0300 131 7300 to speak with the Outreach and Support Officer or ask another staff member to refer you.
The Outreach and Support Officer will then arrange to meet you for an assessment so they can find out what help you need. They will agree on a support plan with you and arrange further appointments over the following few months to try to resolve the issues identified at the assessment.
We will do our best to support everyone, but there may be times when you have to wait for support. Where cases need urgent assistance, for example, to prevent eviction or where there is domestic abuse, we will prioritise these appropriately.
Other support where you live
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When does noise become a nuisance?
What is noise nuisance?
Noise is part of everyday life in a densely populated environment, but it can become a nuisance when the level and frequency make an unreasonable invasion on your right to peace and quiet.
Noise nuisance can range from playing loud music or listening to the television at unreasonable levels, to shouting or slamming doors loudly and inconsiderate use of electrical appliances. Removing flooring such as carpets or installing wooden/laminate flooring could result in excessive noise to neighbouring properties.
It is one of the most common complaints made to landlords and local authorities. We will investigate noise nuisance complaints and take action if we find the noise is statutory and not the result of everyday living.
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We're Here to Help
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